If this is an emergency, stop reading and ring 999.

Ring 999Life-threatening. Ambulance, or go straight to A&E. Ring 111Urgent but not life-threatening. Free, 24 hours, or use 111.nhs.uk.

Deaf or hard of hearing: text 999 if you have registered with emergencySMS, or use Relay UK on 18000. Outside the UK, ring your local emergency number.

Ring 999 now if there is

• Chest pain or pressure, especially with sweating, sickness or pain spreading to the arm, neck or jaw.
• Trouble breathing, or breathing that is getting worse fast.
• Signs of a stroke: face dropping on one side, an arm that cannot be lifted, slurred or lost speech. Note the time it started.
• Heavy bleeding that will not stop.
• A fit or seizure, or someone who cannot be woken or stay awake.
• A severe allergic reaction: swelling of the face, lips or throat, or a rash with breathing difficulty.
• Sudden, severe headache unlike any before, or a headache with a stiff neck, a rash that does not fade under a glass, or confusion.
• Severe burns, a serious injury, or a suspected broken neck or back.
• Someone who has taken an overdose or poison, or who is at immediate risk of harming themselves or others.
• A baby or child who is floppy, blue, grey, has a rash that does not fade, or is very hard to wake.

Ring 111 if

• You need help today but it is not life-threatening.
• You are not sure whether to go to A&E.
• Your GP surgery is closed and it cannot wait until it opens.

In a mental health crisis, 111 and choose the mental health option, or Samaritans on 116 123, free, any time.